Cancellation & Refund Policy
At Court Classes Online, we aim to provide a smooth and reliable experience for every learner. We know that unexpected situations may arise, and this policy outlines how cancellations and refunds are handled to ensure fairness and transparency.
Cancellation Terms
Before You Start the Course:
If you haven’t accessed any part of your course and decide not to continue, simply reach out to our support team. You’ll be eligible for a full refund.
After Course Access Has Begun:
Once you’ve logged into your course or downloaded any materials, the course is considered accessed. At this point, cancellations are no longer allowed.
Refund Guidelines
Who Qualifies for a Refund:
Refunds are only available if you have not logged in to the course or viewed/downloaded any materials. Once the course is accessed, we cannot issue a refund.
How to Request a Refund:
Submit your request within 15 days of purchase. Include your name, the email address used at signup, and the course title. Contact our support team directly for assistance.
Refund Processing Time:
Approved refunds are typically processed within 5–10 business days and will be returned to the original payment method.
Exceptions & Special Cases
Access Issues:
If technical difficulties prevent you from accessing your course, please let us know. We’ll troubleshoot the issue or offer a suitable alternative.
Court-Ordered Requirements:
If you’re unable to complete a court-mandated course due to unavoidable or serious circumstances, please provide proper documentation from your legal authority. Refunds or extensions will be reviewed on a case-by-case basis.
Need Help? Contact Us
For help with cancellations, refunds, or technical support, contact our customer support team. We’re here to assist you every step of the way.
Policy Revisions
Court Classes Online may update this policy as needed. Any updates will take effect upon being posted to our website. Please review this policy periodically to stay informed.
By enrolling in any course, you agree to the terms of this Cancellation & Refund Policy.